Skip to plans
Your account

Installing

How to install your eSIM

Step by step for iPhone, Samsung, Xiaomi and other Android phones. Five minutes, at home over Wi-Fi. Most plans start only once you land, when your phone first connects to a network there; some count from installation — the ticket says which.

Way

Which phone do you have?

Every phone has its own menus and its own fields for the code — we’ll show the steps for yours.

If something’s off

  • No internet after landing

    Check steps 4 and 5: data goes through the eSIM and roaming is on for it. Still nothing — turn airplane mode on and off.

  • Does your phone ask for an APN?

    Write to us and we will send the right value.

  • The QR code won’t scan

    Choose “Paste the code”: the code from your ticket goes straight into Settings, nothing to scan.

  • Calls and texts

    Our eSIM is data only. Your main number keeps receiving calls and texts — at your carrier’s rates.

  • Should I delete the eSIM?

    Only once the plan has ended: a deleted eSIM usually can’t be installed again.

  • Didn’t work?

    Write to us from your account — every eSIM has an “A problem with this eSIM?” link.